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JIRA Integration
JIRA Integration

Connect JIRA and Quantive Results to measure the performance and efficiency of your teams by automating your OKRs with Jira data.

Neli Ivanova avatar
Written by Neli Ivanova
Updated over 4 months ago

Overview

Quantive Results enables you to connect to your Jira Cloud or Jira Server instance and sync selected data to Quantive Results. This way you can build powerful business insights with our Codeless Insights editor or via SQL and HTML. Here are some examples of Jira insights we have shared on the Quantive Results Marketplace. You can then use the insight values to automatically update your Key Results and KPIs in Quantive Results.

How to connect

Navigate to the Settings > Data Sources and click the Add new data source button. Then in the data source selector window go to the Product category and select Jira from the list.


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Then provide the following details:

  • Connection name - user-friendly name of your Jira connection. You can have multiple connections to different Jira instances.

  • URL - the URL of your Jira instance. For example, if you are using the Cloud version of Jira it will be https://yourdomain.atlassian.net


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for Jira Cloud:
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  • Email (Jira Cloud) or Username (Jira Server) - this is the Email with which you are going to connect to your Jira instance. The user should have sufficient privileges to read data from Jira, such as Issues.

  • API Token / Password - If your Jira instance is Jira Cloud, generate an API token for the user you specified above, and provide it here.

for Jira Server :

  • Email (Jira Cloud) or Username (Jira Server) - If you are connecting to a Jira Server or Data Center, this must be the username of a local Jira user.

    The user should have sufficient privileges to read data from Jira, such as Issues.

  • API Token / Password - If you are using Jira Server or Data Center, provide the password for the user you specified above.
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NOTE: If you are connecting to a Jira Server / Data Center instance, keep in mind the following:
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  • If your instance is behind a firewall, you must whitelist the Quantive data sync IPs

  • Quantive Results uses Basic authentication to authenticate with the Jira REST API.

  • You must specify a Username and Password of a local Jira user.

  • The URL must be the direct URL leading to your Jira instance. For example, if you have SSO with your Jira instance, the URL must bypass the SSO login, since you're authenticating with a local user, not an AD one. Your IT team and Jira admins can help you provide the necessary details.

  • If you still have issues connecting(only Jira Server case), please keep in mind that currently we are able to establish connection to the user's server only on port 443. It is not possible to use a different port on our end. It is simply the technology that we use in order for our data synchronization story to work.
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After that, define who will be eligible to administrate the connection in Quantive:

Once the connection is established you will be presented with a list of available data sources for syncing.

Finally define permissions who will be ablel to see and use the information in this entity to create insights and automate KRs and KPIs:

The next step is to start syncing your Jira data and build insights to analyze it. To get you started, you can browse and install some of the most popular Jira Insights that we've made available on the Quantive Results Marketplace.

See our related help articles below:

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