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Accidentally updating a key result with wrong value
Accidentally updating a key result with wrong value

How to proceed if you accidentally update a key result with the wrong value?

Neli Ivanova avatar
Written by Neli Ivanova
Updated over a week ago

Problem:

I Accidentally updated a key result with the wrong value and I cannot edit it now. What can I do?

More Info:

The idea behind key result updates is to be able to follow the key result history. You can find all the info related to the development of the key result by its Updates. Avoiding manipulating of data is important. That's why you cannot edit your Quantive key result updates, but you can post an infinite number of consecutive updates.

Solution:

If the update value, which you set, is wrong - you can do the following:

  1. Post an update with the correct value - this will bring the attainment to the correct level. The graph would still show the spike caused by the incorrect value, but you can add a comment to the update explaining it.

  2. Alternatively you can delete this key result and re-create it - this way you'll have a clean graph

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