Overview
Quantive Results is a SaaS product that uses recurrent billing, based on your Quantive Results edition and the number of users you have in your account.
For more information, see the Pricing page.
The Quantive Results Billing portal allows you to manage the billing for your Quantive Results account. It provides you with the tools to set your billing information, set payment method, and access your Quantive Results invoices.
Prerequisites
To access the Billing portal in your Quantive Results account, you must be an administrator or have permission to access the account settings - more specifically the "Manage billing" and "Manage account setup" permissions.
Licenses
Your invoice is based on the number of licenses you have, their type, and your Quantive Results plan. Adding a new user, adds a license to your account. If you remove users, the number of licenses is not changed automatically for the billing period.
For more information about adding licenses, see Billing portal features section below.
When your subscription renews, by default the number of licenses is carried over from the previous billing period.
You can manage the number of licenses by contacting our sales team at sales@quantive.com
Access the Billing portal
To go to the Billing portal, perform the following:
In the bottom of the navigation pane, click Settings.
Under the Account section, click Billing.
The Billing & Licensing page appears.
Billing portal features
On this page, you can do the following:
Add new users
To do this, under the Licenses section click the + Add users button.Or you can contact our sales team by clicking on the link.
Update your payment method
By clicking on the Payment method link, you can update your current payment method, or add a backup payment method which comes in hand when your primary payment fails.
View your subscription details
By clicking on the Subscription details link, you can see the current overview of what subscription you're currently on and how many users you have in your plan. You can also update your shipping address info, or current payment method via this page.
Update your billing address
Click on the Billing & shipping address link to update your current billing addressinfo.
View the history of your payments
Click on the Billing history link to see a list of all the past invoices in yourQuantive Results account.
