Contact information: When you use our website’s functionality to get in touch with us in relation to trying out our products, or expressing interest in purchasing our products, we may collect your first name, last name, email address, job position, and telephone number. Additionally, when may collect contact information when you sign up for webinars or download some of the resources on our website. In these cases, Quantive may collect your first name, last name and email address. In cases where you have interacted with any of our social media accounts, we might collect your first name, last name, email address and other data provided by the social media such as handles or activity. If you are a member of а community hosted by Quantive, we may collect your first name, last name, email address, job position, and telephone number.

Account and profile information: The information we require to create your Quantive account is first and last name, email address, and password. If you authenticate with sign-in services such as an OpenID Connect provider, you would have the option to pre-populate our sign-up form with information through that provider.

Administrator information: If a customer creates an account for you to use the Services as an account administrator, we collect Personal Information to allow you to use our Services via this account. When you sign up, you provide us with your first and last name, password, email address, job title and other account information necessary to create and maintain your account.

Optional information: You can enter optional information into your profile. This includes information such as your company name, your role, etc. Any information you add to your profile may be visible to other people on your team.

Sandbox information: When you create a sandbox of Quantive, we collect your email address, your password, your first and last name, your company name, and Quantive domain (ex: your-company-name.quantive.com).

Quantive usage information: In sandboxes, we collect information about which insights, applications you are using as well as what integrations with related services you use. This helps us focus on improving the things that you use and deliver a better service.

User experience data: When you visit the Quantive website, communities or use any of our products, you might be prompted to complete a survey related to your satisfaction with the website or the products. If you agree to complete the survey, we will collect data related to your satisfaction and overall experience you have with the service provided by Quantive.

Log data: When you visit the Quantive website, communities, or use any of our products, our servers automatically record information, including information that your browser sends whenever you visit the Quantive website, applications, or communities. This log data may include your Internet Protocol address, the address of the web page you visited before coming to Quantive, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data.

Device information: In addition to log data, we may also collect information about the device on which you are using the Quantive products or visiting the website. The device information may include the type of device, operating system, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you're using and its settings.

System integrations: If you integrate a Quantive product with a system or data source we will connect the content you have chosen, from that system or source to the Quantive product. We may collect information about what types of integrations you use in your account.

Job applicant data: When you apply for a position at Quantive, we collect your contact information (as described above), along with your resume. We might also collect a cover letter, educational and work background. We might also collect other types of data that you willingly provide as part of your application. Sensitive data such as Social Security Number, National Insurance number, or other government identifier might be collected as part of the hiring process, if you are selected to join the company.

Information might be provided as part of business intelligence tools that we use or marketing firms we work with. We might also receive your information from one of our partners, as sourced from their network or if you have attended an event, webinar, or have downloaded or expressed interest is some of the materials they provide. We are using this information to analyse business opportunities and to identify and communicate with potential customers. Information collected is first name last name, email address, position and name of the organisation employing you, and in some cases telephone number.

Information about you might be provided from third parties for identifying suitable candidates for an open position at Quantive. Such parties are social media websites, including LinkedIn or recruiting agencies that we partner with. Information collected is first name, last name, email address, resume or cover letter that you have provided to the third party, location of residence that you have provided, or feedback of an interview that you have performed with the recruitment agency. If you are selected to proceed to the final stages of the recruitment process, we might also collect information related to your education, employment, and criminal background, through the background check service that we use.

Necessary cookies are used for to allow you to view the website and use its features.

Preference or functionality cookies to remember your preferences regarding features and functionalities of the website.

Marketing cookies are used for advertising and allow us to understand and evaluate how well we are performing marketing.

Statistics cookies are used to help enhance our website’s performance, as well as how you use the website. Although these see links clicked and pages visited, your identity is not attached to these stats.

For the purposes of identification and authentication in the products we provide, or communities we host.

We may contact you if you have expressed interest in any of our products and services.

We may use the data to identify potential customers, opportunities, new product areas, and map specific trends.

We may send you service and administrative emails, such as when your sandbox is about to expire or alerts for events of interest or discussions you are part of. We may also contact you to inform you about changes in our services, or our service offerings. These messages are considered part of the service we deliver, and you may not opt-out of them. You can opt-out from any product updates and other messages that we may share with you in an effort to keep you updated on what offers and how you can benefit from it.

Understanding and improving our products. This may relate to improving the performance, usability, security or accessibility.

In cases where policy violations, fraudulent or suspicious activities are identified we may use your information in our analyses or monitoring activities to support our efforts of protecting you and our customers. We might also use the data to keep Quantive secure and to prevent abuse and misuse of content.

If you get in touch with our Customer Success or Technical Success team, we might use the information you provide to assist you in your issues or respond to your requests.

We might use the data you provide us as part of our recruiting and hiring process. We will use your data to get in touch with you regarding your application and further opportunities at Quantive. If you are selected to advance to the final stages of the process, we might use your data to perform, where allowed background checks.

We may also use your personal data for other purposes not listed above if you have provided us with explicit consent to do so.

Having restrictive agreements with the LLM provider we use – Microsoft Azure.

Performing regular vulnerability assessments and penetration tests focusing OWASP's Top 10 risks for LLMs are to validate our security controls and AI guard rails.

Being an ISO 27001 certified organisation and providing an annual SOC 2 Type 2 reports to its customers.

Using the platform does not require any additional data from you, but strategical suggestions will be more accurate and complete when supported with relevant data in the form of documents.

Ensuring the LLM does not store any of the data you provide or the responses you receive.

Never sharing your data with additional third parties. The platform respects your data residency: organisations opted for our EU DC will be using LLM endpoints located in the EU (and same goes for US).

Never using any of your data to train the generative model Quantive is using, and the features do not combine data from different accounts to provide more accurate suggestions.

Making sure that the suggestions provided to users are relevant, we use the context of what they are trying to do, who they are (what the platform understands about them), what they are typically focused on, who they collaborate with, their tone of voice, and the supporting documents they provide.

We might disclose data to service providers and sub-contractors for the provisioning and performance of contracted services we are providing. The specific sub-contractors and categories of data are documented in a DPA and/or SCC, if laws and regulations require so. Our up-to-date sub-processor list is available at https://help.quantive.com/en/articles/8182132-quantive-sub-processors.

We might disclose your data to business partners and resellers for commercial and marketing purposes.

In case of requests from authorities, we might disclose your data to comply with the law or to respond to legal requests.

Right to access your personal information.

Right to rectify any inaccurate or incomplete your personal information.

Right to delete your personal information.

Right to object or restrict the processing of your personal information, including opting-out of marketing and communications.

Right to transfer your personal information to you or to a third-party in a structured, machine-readable format.

Right to withdraw consent to processing your personal data, except in cases where we are legally obliged to do so.