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How to set up email addresses for registering in multiple end-user accounts
How to set up email addresses for registering in multiple end-user accounts

Partners need to be invited to multiple end-user accounts and provide unique emails for each. See how email aliases and forwarding can help.

Neli Ivanova avatar
Written by Neli Ivanova
Updated over a year ago

Quantive partners often need to set up multiple accounts for their end-users, or be invited in multiple accounts. Quantive Results requires that a user is invited with a unique email address in each account. Coming up with a unique email address might not always be easy. Moreover, you need the address to be a real one, so you can receive notifications and other information from the respective Quantive account.

Email aliases

One way to approach this unique emails requirement is to use email aliases. Email aliases represent one or more email addresses, that redirect internally to the same email address. For example, your work email is john.doe@acme.com. You can set up john@acme.com, doe@acme.com, jdoe@acme.com and use these addresses as you would your regular work email. Any email sent to the listed alias addresses will be received in the john.doe@acme.com inbox. Microsoft and Google email services provide an out-of-the-box mechanism for configuring email aliases.

Domain name email redirects

If your IT team or email service provider does not support adding email aliases, you can purchase a domain name, which almost always comes with email services included. In the domain management screen, you can configure that all emails coming to addresses from that domain get redirected to a different email address. Let's take this example:

  1. I go to Namecheap and purchase the domain acme.com

  2. In Namecheap I go to the Manage domain settings and configure the Redirect Email rule to Catch-all and forward to support@quantive.com.

Like this:

With these 2 simple steps, I have effectively said that any email address I come up with that's @acme.com will actually forward to my own work email inbox. The Catch-all rule literally means anything at acme.com, so you can say bobby@acme.com, sue@acme.com, customeraccount1@acme.com, etc. You do not need to create these email addresses anywhere, that's the beauty of it. As long as they are from the domain name you registered, your rule will kick in and send them to the configured email address.

For more information on configuring email forwarding, please refer to the official Namecheap documentation here: How to set up free email forwarding.

Pro tip: To make your life easier if you choose the domain name redirect approach, create some rules in the email address you're forwarding all emails to - this way you can distinguish which emailaddress@acme.com they are coming from.

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