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How to deactivate or delete users
How to deactivate or delete users

I want to delete a user form my Gtmhub account - where can I do that

Neli Ivanova avatar
Written by Neli Ivanova
Updated over a week ago

Question

I want to deactivate or remove a user from my account. Where can I find this option?

Answer

PREREQUISITE: You must be an admin or your role must include the Manage Users permission.

In Quantive Results you manage your account users from 2 places. To deactivate or delete a user, follow these steps:

  1. Go to either Employees or Settings -> Users

  2. Click on the desired user

  3. Click on the three dots in the upper right corner

  4. Select Deactivate or select Delete

If you select Deactivate, the user will lose their access to Quantive Results account, they will free up one license and they won't be able to be added as owners of any items, but their historical data will still be shown in the Quantive Results platform.

If you select Delete, you will remove all records for that users.

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